Kontaxio is an online door access service provided by Kontakme LLC, a business registered in the State of New York. Business address is located at 142 East 98th St., New York City, 10029. By using this service, you agree to Kontakme's Terms and Conditions and Privacy Policy below:

• Use of IP address tracking and logging: We are tracking user IP addresses to determine where users are located when they use the service.
• Email and mobilephone number requirements: A valid email address is required for password reset and notification purposes. Phone numbers are required for phone support purposes. Kontakme will not entertain calls from phone numbers that are not in our records.
• Logging and recording of door access activity: The system logs all "Door Unlocking" events and the usernames of the account that initiated the unlock request.
• Door cam video: Kontakme does not keep a record of the door cam video streams. In some cases, we may record the video streams for service analysis purposes only. Tenants can take a screenshot of the video or record video streams using their personal devices at their own discretion.
• Username and password use: Each building resident will be issued with a unique username and password. DO NOT SHARE these credentials to anybody.
• Personal information: Your name, email address, mobile number and apartment unit number is not shared with 3rd party service providers and marketeers. However, certain events that involve law enforcement may require Kontakme to share your information to the authorities especially during an investigation of a crime or for crime prevention purposes.
• Lost, hacked or stolen usernames and passwords: Tenants who use the Kontaxio service in their smartphones, tablets or computers are required to report to Kontakme as soon as possible if their devices gets stolen, lost or hacked to prevent security breach in the buildng.
• Kontakme is not authorized nor required to remotely open doors for tenants or delivery services personnel.
• Tenants can reset their passwords at the login user interface.
• New tenants can request usernames and passwords directly from their buidling admin/superintendent.
• The building admin/superintendent can cancel the door access control of a tenant or of the whole building at any time without prior notice if it deems that security has been compromised.
• Kontakme reserves the right to cancel a user's access to the online service without prior notice if the user violates the user guidelines or if malicious activities are detected on the user's account.
• Kontaxio is an optional service. We recommend you bring your physical keys whenever possible.
• Remote door access of tenants are automatically expired on preset dates corresponding to the end of the lease.
• For concerns regarding the door cam and access control service, please contact us at info@kontax.io .